ORDER PROCESSING
Most in-stock orders are processed within 1–3 business days after payment confirmation.
Products manufactured to order or customized configurations will be quoted with individual production lead times.
SHIPPING METHODS
Express Air Freight: Ideal for time-sensitive orders and smaller products requiring faster delivery.
Sea Freight: Best suited for oversized products, heavy cargo, and dealer shipments.
DELIVERY ESTIMATES
Air Logistics: Approximately 7–15 business days to most global destinations.
Sea Logistics: Transit times vary depending on destination, carrier schedules, and customs clearance.
* Delivery estimates are provided for reference only and may vary due to customs processing or local logistics conditions.CUSTOMS & DUTIES
Import duties, taxes, and customs fees are determined by local authorities and may vary by destination country.
Depending on the agreed shipping terms, these charges may or may not be included in your quotation.
Applicable shipping terms (Incoterms) will be clearly stated before your order is confirmed.
TRACKING & DAMAGE
Tracking: Tracking information will be provided once your shipment has been dispatched, whenever available.
Transit Damage: Inspect your shipment immediately upon arrival. If damage is found, contact us promptly with photos and a continuous unboxing video. Please retain all original packaging until the claim has been reviewed.